British Airways Partners AirPortr to Enhance Travel Experience from London Heathrow

(19 July 2021)
British Airways has teamed up with AirPortr to open
new fast bag drop locations for customers to use at London

With the first drop-off point planned at the Heathrow
Express train platforms, customers will be able to drop-off their
luggage before travelling bag-free straight through to security.

AirPortr’s team seal, secure, and check-in bags for customers’
flights, before being collected from the reclaim at their

Customers can also choose to book luggage
collections from their home address, with prices starting from
£19. The service
allows travellers to check-in their bags from the comfort of their
own doorstep, with a vetted delivery driver. AirPortr ensures that
once collected, bags are sealed and monitored throughout the
delivery process.

Passengers can track their luggage online from the
moment it leaves their doorstep, or at the T5 key access areas,
right up to the bag being loaded onto the aircraft. Customers
using the services also receive digital bag tag receipts.

Randel Darby, CEO and Founder of AirPortr
Technologies, said, “We’re proud to be able to play our part in
helping British Airways and its customers with the restart of
international travel this summer. Seamless, contact-free journeys
through the airport are in everyone’s best interests and removing
bags from the equation makes this possible for many more people.
As the specialist in this space, we’re excited to be working with
British Airways once again to lead development of innovative new
baggage solutions, for the benefit of customers travelling in a
post-pandemic world.”

As well as the AirPortr’s luggage service, British
Airways also offers a special twilight baggage drop service the

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