AirlineRatings.com has announced along with its Airline Excellence Awards its 20 Top Airlines in the World for 2021.
Heading the list is Qatar Airways followed by Air New Zealand, Singapore Airlines, Qantas, Emirates, Cathay Pacific, Virgin Atlantic, United Airlines, EVA Air, British Airways, Lufthansa, ANA, Finnair, Japan Air Lines, KLM, Hawaiian Airlines, Alaska Airlines, Virgin Australia, Delta Air Lines, and Etihad Airways.
To be named in the top twenty, airlines must achieve a seven-star safety rating and demonstrate leadership in innovation for passenger comfort.
The editors of AirlineRatings.com, some of the most experienced and awarded, look for a consistent level of service, innovation, and staff engagement from each major contender.
According to AirlineRatings.com Editor-in-Chief Geoffrey Thomas, “we are focused on leadership and airlines that innovate to make a real difference to the passenger experience.”
“In our evaluation, we also consider the audited feedback from passengers on our website.”
Qatar Airways was ranked number 1 because of its cabin innovation, passenger service, and its dedication and commitment to continue to operate throughout the COVID pandemic.
The airline has a host of industry firsts. First to complete IATA’s important IOSA safety audit, first to be fully COVID audited and compliant by both AirlineRatings and Skytrax, and amongst the first to trial IATA’s COVID Safe Travel Pass.
Air New Zealand which took the second position in the Top Twenty, is always at the forefront of airline awards because of its constant innovation and industry leadership.
In third position is Singapore Airlines which continues to excel in technology innovation and in-flight products. The airline also took at Best First Class.
Qantas took the fourth spot in the Top Twenty for its outstanding safety record and fiscal performance during the…