Emirates has been named “World’s Best Airline” for the eighth consecutive year at the Business Traveler Middle East 2021 Awards. The airline also received the “Best First Class Airline” and “Best Economy Class Airline” awards.
The awards highlight Emirates’ strategic approach to continually improving the passenger experience on board and on the ground. As part of this strategy, the airline offers a safe journey at all touchpoints, while not skipping any details, and at the same time continuing to meet changing passenger expectations during these most challenging times faced by the air transport industry.
To maintain its leading position in the industry, the airline is also more resolutely applying its digital approach to modernizing air travel, meeting the changing expectations of passengers to introduce biometric route and contactless check-in, provide added assurance and provide a safer and more contactless travel experience. . Today, from check-in to boarding gate, passengers are also familiar with the future of travel at more than 33 Emirates biometric checkpoints and close to 50 contactless kiosks at Dubai International Airport.
Emirates is working hard to facilitate travel and minimize restrictions, working closely with industry and government authorities to standardize medical documents related to Covid-19, such as vaccine registries and PCR test results. Emirates started piloting the IATA Travel Pass in April and will be fully operational on all flights by the end of May. Emirates is also liaising with Dubai Health Authority to digitally verify Covid-19 related medical records to further support a seamless and document-free check-in experience for passengers.
Also, with regard to protecting passengers’ travel plans, the airline has expanded its efforts to offer more assurance and flexibility for an effortless journey. Passengers now have greater protection…