ISAGO aligns with ICAO Ground Handling Manual, Includes COVID-19 Best Practices

Montreal – The International Air Transport Association (IATA) announced that the 10th edition of the IATA Safety Audit for Ground Operations (ISAGO) Standards Manual is now available. The standards and recommended practices contained in the latest edition have been updated to align fully with corresponding guidelines issued by the International Civil Aviation Organization (ICAO).

ISAGO is a standardized and structured audit program for ground service providers (GSPs, ground handling companies operating at airports) that aims to improve ground safety by reducing ground damage and accidents/incidents. Reliable audit reports are made available to airlines for use in managing their ground operation risks, while GSPs on the ISAGO registry benefit from a reduction in the number of repetitive audits required by individual airlines and/or airports.

IATA applauds the ICAO ground handling initiative and welcomes the opportunity to assist states and airports in achieving the goals set by the…

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