In early 2020 (which seems like a lifetime ago), I wrote about 10 startups that are paving the way with their customer focus. The world has changed drastically since then, but one thing is still certain: customers matter.
Customer-centric startups have a competitive advantage from day one. As they grow and adapt with customers in mind, they create meaningful products, strong experiences and loyal customers.
Here are 10 more startups that are leading the way with customer experience. These startups each connect with customers in unique ways, from offering innovative products and services to staying in tune with feedback and addressing customer frustrations.
1 . Safely Turns Smartphones Into Protective Devices
The majority of women feel unsafe outside their homes, but Safely turned something women carry with them everywhere into an empowering…