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Loss and Perseverance | By Keith Kefgen & James Houran – Hospitality Net

Mike Tyson might have a new career as a philosopher. Indeed, his point about life being comprised of a long series of losses is not only insightful but also motivational. Tyson contends that a person’s drive and stamina to rise above loss is the defining mark of a winner. Martin Luther King, Jr. echoed this sentiment when he argued that “The ultimate measure of a person is not where they stand in moments of comfort and convenience, but where they stand at times of challenge and controversy.” Our long-standing psychometric studies back up this view. Specifically, high performers scored significantly higher on measures of resilience, adaptability, self-directedness, and personal accountability than those with poorer performance appraisals. At no point in our lifetime have these traits been so important.

As the pandemic began to unfold, our consulting business was devastated as clients cancelled or delayed assignments. Hiring and organizational development were the last thing…

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