COVID-19 changed travel as we knew it. After WHO announced the pandemic, governments across the globe imposed travel restrictions to curb the spread of the virus.
As a result, the travel and hospitality industries came to an abrupt halt. Several people were laid off and salary cuts were announced across the industry.
In a recent conversation with YourStory, Ritu Mehrotra, Regional Manager – South Asia, Booking.com, says, “The travel industry was the first one to be hit by the pandemic, and probably will be the last one to recover.”
Ritu says that through the pandemic, one-third of airlines were shut down, and…