Travel industry heavyweights share their biggest challenges at special event – Travel Weekly
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Travel industry heavyweights share their biggest challenges at special event – Travel Weekly

Qantas’ chief marketer says that while COVID-19 left the airline pretty close to the bottom of the pile in terms of winners and losers, the Australian travel industry is pretty well placed.

Speaking on a panel with fellow industry heavyweights Phillipa Harrison (managing director, Tourism Australia), Sarina Bratton (APAC chair, Ponant) and Chris Hall (group managing director, APH Group) at Nine’s State of the Nation event yesterday, Jo Boundy told the audience that the biggest challenge the industry faced was erratic border closures.

“Just to shed some more light on that: we have a border manual that we update on a regular basis in terms of where people can and can’t go,” Qantas’ CMO explained.

“We’re up to version 182…

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